Privacy policy

Action Maxxed respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Action Maxxed, we may collect:

Contact information: Your name, email address, telephone number, billing address, and shipping address.
Order information: Products purchased, size and color selections, order number, transaction history, and fulfillment status.
Payment information: Payment details are processed by our payment-service providers. Action Maxxed generally does not directly store complete payment-card numbers.
Device and usage information: IP address, browser type, device information, pages visited, referring website, approximate location, and interactions with our website.
Communications: Messages, photographs, reviews, support requests, and other information you send to us.
Information from service providers: Order, payment, fulfillment, tracking, fraud-prevention, and delivery information received from companies that help operate our store.

Please do not send us sensitive personal information unless it is necessary to resolve a specific issue.

2. How We Collect Information

We may collect information:

Directly from you when you place an order, submit a form, create an account, or contact us.
Automatically through cookies and similar technologies.
From payment processors, Tapstitch, shipping carriers, ecommerce platforms, analytics providers, and other service providers involved in operating our store.

3. How We Use Information

We may use personal information to:

Process payments and fulfill orders.
Manufacture, package, ship, and track products.
Send order confirmations, shipping updates, and customer-service messages.
Respond to questions, claims, and requests.
Detect fraud, unauthorized transactions, security threats, and misuse.
Operate, maintain, troubleshoot, and improve our website.
Understand website traffic and customer interactions.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our Terms of Service and other policies.
Send marketing communications when permitted by law and according to your preferences.

4. How We Disclose Information

We may disclose personal information to:

Tapstitch: Our production and fulfillment partner, which may receive information needed to manufacture, package, and ship orders.
Shipping carriers: Companies responsible for delivering and tracking packages.
Payment processors: Providers that securely process payments and help prevent fraud.
Website and ecommerce providers: Companies that host or operate our online store.
Technology providers: Companies providing analytics, email, security, customer support, and other operational services.
Professional advisers: Attorneys, accountants, insurers, or other advisers when reasonably necessary.
Government authorities: When disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.
Business successors: A buyer or successor involved in a merger, financing, reorganization, sale, or transfer of all or part of the business.

Service providers are permitted to use information only as allowed by their agreements and applicable law.

5. Sale and Targeted Advertising

We do not process personal information for targeted advertising.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, analyze performance, prevent fraud, and understand how customers interact with the store.

You may control certain cookies through your browser settings or any cookie-preference tool provided on the website. Blocking essential cookies may prevent parts of the website from functioning properly.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including processing orders, handling disputes, maintaining business and tax records, preventing fraud, and satisfying legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with our website.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Confirm whether we process your personal information.
Access personal information we maintain about you.
Correct inaccurate personal information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Opt out of targeted advertising, the sale of personal information, or certain profiling.
Withdraw consent when processing is based on consent.
Appeal a decision concerning a privacy request.

To submit a request, email actionmaxx84@gmail.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request. Authorized agents may submit requests when permitted by applicable law and after providing appropriate documentation.

We will not unlawfully discriminate against you for exercising a privacy right.

If we deny your request, you may appeal by emailing actionmaxx84@gmail.com with the subject line “Privacy Appeal.”

10. Maryland Residents

The Maryland Online Data Privacy Act may provide eligible Maryland residents with rights regarding access, correction, deletion, portability, targeted advertising, sale of personal data, and certain profiling.

These rights are subject to the law’s applicability, definitions, exceptions, and verification requirements. Requests may be submitted using the contact information below.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact actionmaxx84@gmail.com so we can review and, when appropriate, delete the information.

12. International Visitors

Your information may be processed in countries other than the country where you live, including countries where our service providers and fulfillment partners operate. Those countries may have different data-protection laws.

When required, we use appropriate safeguards for international transfers of personal information.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of websites that we do not control. Review the privacy policies of those third parties before providing information to them.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The updated policy will be posted on this page with a revised “Last updated” date.